Shipping Information

By placing an order with BeutiQ, you agree to the shipping terms outlined below.

1. Order Processing

All orders are processed after successful payment confirmation.

For Cash on Delivery (COD) orders, additional confirmation through phone call, SMS, WhatsApp, or email may be required before shipment.

Orders are generally processed within 1–3 business days, excluding:

• Sundays
• Public holidays
• Festival holidays
• High-demand sale periods

2. Shipping Locations

BeutiQ currently ships to most locations across India.

Shipping availability may vary depending on:

• Courier partner serviceability
• Remote area access
• Local delivery restrictions

We may expand shipping services to additional locations in the future.

3. Estimated Delivery Time

Delivery times are estimates and may vary depending on courier operations and external factors.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

BeutiQ may offer:

• Free shipping on selected products
• Free shipping above a minimum order value
• Promotional shipping offers during sales or campaigns

Shipping fees are non-refundable unless the return is approved due to an error from our side.

5. Cash on Delivery (COD)

Cash on Delivery is available for selected pin codes and eligible orders.

Please note:

• COD availability depends on courier serviceability
• Additional COD charges may apply in some cases
• BeutiQ reserves the right to disable COD for certain products, locations, or repeated failed orders

6. Order Tracking

Once your order is shipped, you will receive:

• Tracking details via email, SMS, or WhatsApp
• Courier tracking information
• Estimated delivery updates

Customers can track their orders using the provided tracking link or order ID.

7. Delayed Deliveries

While we try our best to deliver orders on time, delays may occur due to:

• Weather conditions
• Courier issues
• Public holidays
• High order volumes
• Natural disasters
• Unexpected operational disruptions

BeutiQ is not responsible for delays caused by factors beyond our control, but we will always try to assist customers whenever possible.

8. Incorrect Address or Delivery Failure

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered due to:

• Incorrect address
• Wrong phone number
• Customer unavailable
• Repeated delivery failures

The order may be:

• Returned to us
• Cancelled
• Subject to additional shipping charges for re-delivery

9. Damaged Package During Delivery

If your package appears damaged during delivery:

• Do not accept the package if visibly tampered
• Take photos of the package immediately
• Contact BeutiQ support as soon as possible

For damaged item claims, customers may be asked to provide:

• Product photos
• Packaging photos
• Unboxing video

This helps us resolve issues quickly and fairly.

10. Missing Items

If your order is delivered with missing items, please contact us within 48 hours of delivery with:

• Order details
• Product images
• Package images
• Unboxing video (recommended)

Claims submitted after the allowed timeframe may not be eligible for resolution.

11. Multiple Shipments

In some cases, orders containing multiple products may arrive in separate shipments due to:

• Warehouse availability
• Product stock location
• Courier logistics

Customers will receive separate tracking updates if applicable.

12. International Shipping

Currently, BeutiQ primarily ships within India.

International shipping services may be introduced in the future depending on operational availability.

13. Shipping Restrictions

Certain products may have shipping limitations based on:

• Local regulations
• Courier restrictions
• Product category
• Serviceable areas

BeutiQ reserves the right to cancel orders that cannot be shipped to specific locations.

14. Policy Updates

BeutiQ reserves the right to update or modify this Shipping Policy at any time without prior notice.

Updated policies become effective immediately upon publication on the website.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

BeutiQ Support Team
Email: support@beutiq.com
Phone: +91 XXXXX XXXXX
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

Our Commitment

At BeutiQ, we aim to provide:

• Fast order processing
• Reliable delivery service
• Secure packaging
• Transparent tracking updates
• A smooth shopping experience for every customer

Thank you for shopping with BeutiQ.